This edition we talk about INBOUND22 and dive into:
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Recorded: Tuesday 13 September 2022 | Published: Friday 16 September 2022
This episode of HubShots is different to our usual format. This week Ian and I put our usual 'Shots' based list to the side and instead had an ad-hoc chat about our impressions of INBOUND22 - HubSpot's massive event in Boston, that was held last week.
We chatted through the main themes presented in the keynote, and a few of our initial takeaways.
The show notes below are simply some of the screenshots we refer to in both the podcast (listen to it here) and the YouTube show (watch it here).
You can view the slide deck we use in the YouTube show here.
Since this was a combined in-person and on-demand event it was interesting to ‘feel’ the difference.
I’m used to watching YouTube videos that are polished and efficient. The live experience highlights just how inefficient in-person events are. Keynotes that take 20 mins to deliver in person would be achieved by a 10 min produced video.
The in-person presentations usually dumb down the content to cater for the audience mix - since you can’t easily stop and rewind or pause like you can on YT.
Which raises the question - why attend events in-person if they are so inefficient?
As we discuss in the show - attending in-person is less about the content, and more about the connections...
Which brings us to the central theme of the event: Connecting.
We start with the problem: Disconnect
The following screenshot is from HubSpot's page summarising the event:
HubSpot CEO Yamini Rangan kicked off the event discussing the problems of disconnection across platforms, data and people. Here full keynote is available on YouTube:
Data issues are still a big problem
HubSpot's CPO Stephanie Cuthbertson was next in the keynote, with a session on product direction (aimed at solving disconnect) and some of the key features. Her entire keynote is also available on YouTube:
During her keynote she made reference to a bunch of data confidence tools rolling out - many of which you can request to join the beta - here's the HubSpot community post outlining them all:
The final part of the keynote was HubSpot CTO Dharmesh Shah chatting about the power of community.
Definition: Community = a collection of people with common interests (or characteristics)
Dharmesh shared how online communities he was part of 20 years ago are the foundation for where he is today. His full session is available on YouTube here:
Dharmesh finished his session announcing Connect.com, which you can join today.
Connect with other industry experts so that you can grow and learn from each other.
Some of the key takeaways that Ian and I chat through in the show (the screenshots will make sense if you listen to the episode) include:
Reach and re-engage existing customers
Leadership lessons with Brian Halligan
BTW our interview with Brian Halligan back in 2017 is still relevant (check it out in Episode 100 here)
Marcus Sheridan is at the top of his game. Even if you aren't particularly interested in the topic (and if that's you then why?) then just watch him to learn about how to be an amazing presenter:
A really nice quote to finish the keynote:
Our new HubSpot QuickCheck service has been popular with companies who are looking for a quick review of their HubSpot portal to understand:
If you’re asking yourself any of these questions, our QuickCheck call might be ideal. Here’s the details:
You can view more details and book in your session here.
Connect with HubShots here:
Connect with Ian Jacob on LinkedIn and Craig Bailey on LinkedIn
HubShots, the podcast for marketing managers and sales professionals who use HubSpot, hosted by Ian Jacob from Search & Be Found and Craig Bailey from XEN Systems and XEN Solar.
HubShots is produced by Christopher Mottram from Podcastily.
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